Last updated: August 3, 2026
When you submit an inquiry, we collect name, work email, phone, company, country or region, inquiry type, and project details you choose to share. We also collect standard server logs such as IP address, browser type, and pages visited.
We use inquiry data to respond to specification requests, allocate mill support, improve product documentation, and—where permitted—share relevant technical updates. We do not sell personal information.
We may share information with regional technical hubs, authorized distributors, and service providers who process data under confidentiality obligations. We may disclose information when required by law or to protect safety and property.
Inquiry records are retained for as long as needed to support ongoing project conversations and ordinary business recordkeeping, unless a longer period is required by law.
We apply administrative and technical safeguards appropriate to B2B inquiry data. Depending on your jurisdiction, you may request access, correction, or deletion of personal data by emailing [email protected].
Privacy questions: [email protected] · Boise Cascade, 1111 West Jefferson Street, Boise, ID 83728.